Privacy Policy

Overview and Commitment

At zoqupye, we understand that your trust in our predictive financial AI analytics services begins with how we handle your data. This comprehensive privacy policy explains our practices regarding the collection, use, storage, and protection of personal and business information when you engage with our services or visit our website at zoqupye.com.

We're committed to maintaining the highest standards of data protection while delivering cutting-edge financial analytics solutions. Our approach balances the need for data-driven insights with your fundamental right to privacy and control over your personal information.

Information We Collect

Personal Information

When you engage with zoqupye's services, we may collect various types of personal information to provide you with tailored financial analytics solutions:

Business and Financial Data

Our predictive analytics services require access to specific business and financial information to deliver accurate insights. This includes historical financial records, market data, transactional information, and performance metrics that you choose to share with us for analysis purposes.

Technical Information

We automatically collect certain technical information when you interact with our website and services, including IP addresses, browser types, device information, page views, and usage patterns. This data helps us improve our platform performance and user experience.

How We Use Your Information

We use your information for several specific purposes that directly support our service delivery:

Data Sharing and Third Parties

Limited Sharing Principles

We maintain strict controls over data sharing and only work with trusted partners who meet our high standards for data protection. Your personal and business information is never sold to third parties for marketing purposes.

Authorized Third-Party Services

We may share specific information with carefully selected service providers who assist in delivering our analytics services. These include cloud computing providers, data processing partners, and security services. All third-party partners are bound by strict confidentiality agreements and data protection requirements.

Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes multiple layers of protection designed to safeguard your sensitive financial data.

Technical Safeguards

Operational Security

Our team follows strict security protocols including regular training on data protection best practices, limited access based on job requirements, and comprehensive background checks for all personnel with data access.

Your Rights and Control

You maintain significant control over your personal information and how we use it. We respect your rights and provide clear mechanisms for exercising them.

Access and Correction Rights

You have the right to access all personal information we hold about you and request corrections to any inaccurate or incomplete data. We provide secure methods for reviewing and updating your information through our client portal or by contacting our privacy team directly.

Data Portability and Deletion

Upon request, we can provide your personal data in a structured, commonly used format for transfer to another service provider. You also have the right to request deletion of your personal information, subject to our legal obligations and legitimate business interests in maintaining service records.

Data Retention and Disposal

We maintain clear policies regarding how long we retain different types of information and our procedures for secure data disposal when retention is no longer necessary.

Retention Periods

Secure Data Disposal

When data reaches the end of its retention period, we use certified data destruction methods including cryptographic erasure for digital data and physical destruction for any paper records. All disposal activities are logged and verified by our security team.

International Data Transfers

While our primary operations are based in Australia, some of our trusted service providers may process data in other countries. When international transfers occur, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.

We only transfer data to countries with adequate privacy protections or use additional safeguards such as standard contractual clauses, binding corporate rules, or certification schemes to ensure your data remains protected regardless of location.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and improve our services. We use both essential cookies required for basic functionality and optional cookies for analytics and personalization.

Types of Cookies We Use

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some website functionality. We provide detailed cookie information and management options through our cookie consent interface.

Changes to This Privacy Policy

We regularly review and update this privacy policy to reflect changes in our services, legal requirements, or industry best practices. When we make significant changes that affect how we handle your personal information, we'll notify you through email or prominent notices on our website.

Minor updates for clarity or administrative changes may be made without individual notification, but we'll always update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Legal Compliance

Our privacy practices comply with the Australian Privacy Principles under the Privacy Act 1988, as well as relevant international standards where applicable. We maintain detailed records of our data processing activities and regularly audit our compliance procedures.

In rare circumstances, we may need to disclose personal information to comply with legal obligations, court orders, or legitimate requests from law enforcement agencies. We'll always seek to limit such disclosures to the minimum necessary and notify affected individuals when legally permitted.